At MyHiba, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you can return it for a refund or exchange within 3 days of the delivery date.

To initiate a return, please contact our customer support team through email, live chat, or phone. Our team will provide you with a return address and a return authorization number, which must be included in the return package.

Please note that the returned item must be in its original condition, unused, and with all the original tags attached. We reserve the right to reject any returns that do not meet these requirements.

Once we receive the returned item and confirm that it meets our return policy, we will issue a refund to the original payment method within 5-10 business days. If you requested an exchange, we will ship the new item as soon as possible.

Please note that shipping fees for returns and exchanges are the responsibility of the customer, unless the item is defective or we made an error with your order.

If you have any questions about our return policy, please do not hesitate to contact our customer support team.